Program: Purchasing & Negotiation Skills
Venue: Summit Hotel
Date: May 28 & 29, 2008
Our friends at the Summit, minus one guy who had to leave before this shot was taken.
And two days later, I received a surprise in the form of an email from a very nice gentleman who attended the program. To Yee – thank you for your kind words! (See Comments from Participants)
It was very much like a one-on-one training session with these four ladies. And with such a good trainer-participant ratio, it was a wonderful learning opportunity for all.
The great bunch of people at Cosmopoint!
Program: 21 Golden Rules on How to Open & Close Sales
Client: Cosmopoint
Venue: Cosmopoint HQ, Kuala Lumpur
Date: May 7 & 8, 2008
The number 8 was indeed a successful number for this Sales Success program. We had 8 participants representing a mix of industries, and there was good sharing of ideas and thoughts. We had one lady from Butterworth and a gentleman who came all the way from Johor Baru.
I was invited on April 30th to give a 1-hour talk on photography to staff at Sunrise Berhad. 75 people turned up, and the picture posted is that of a lone participant taking his seat long before the others made their way into the lecture hall. For me, it was all fun presenting a subject I love. I hope the audience found it fun too.
CBBI – that’s the short name for Competency-Based Behavioral Interviewing. What’s the difference between CBBI and normal interviewing? Perhaps the following example will give you an idea.
Interviewer: “I think I mentioned earlier that this is a high stress position. How do you manage stress?”
Job applicant: “My last two positions were high stress. I actually work better under stress. Through experience, I’ve learned how to make stress work for me rather than against me. I think two of the most effective stress management techniques are…..”
What did the interviewer learn?
Nothing much, other than the person knows a few stress management techniques. Whether this person actually uses them or not is up for debate.
What is stressful to this candidate? Your guess is as good as mine.
In a CBBI interview, this would be the question asked:
“Tell me about a time you had to perform a task or project under a lot of stress”
Now you are going to find out how the candidate actually handles stress in a real-life situation and what he/she considers stressful!
Past behavior is the best predicator of current or future behavior.
We had a loads of interaction in this Leading & Managing your Sales Team program held in April 2008. This was a class that worked hard to network with each other and we will soon be meeting again – probably at a teh tarik stall!
Randolph * Training 