Purchasing & Negotiation Skills

Program: Purchasing & Negotiation Skills

Venue: Summit Hotel

Date: May 28 & 29, 2008

Our friends at the Summit, minus one guy who had to leave before this shot was taken.

And two days later, I received a surprise in the form of an email from a very nice gentleman who attended the program. To Yee – thank you for your kind words! (See Comments from Participants)

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Published in: on May 29, 2008 at 10:37 pm  Leave a Comment  
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Private Affair

It was very much like a one-on-one training session with these four ladies. And with such a good trainer-participant ratio, it was a wonderful learning opportunity for all.

Published in: on May 24, 2008 at 9:33 am  Leave a Comment  
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Cosmopoint In-House Training

The great bunch of people at Cosmopoint!

Program: 21 Golden Rules on How to Open & Close Sales

Client: Cosmopoint

Venue: Cosmopoint HQ, Kuala Lumpur

Date: May 7 & 8, 2008

Published in: on May 21, 2008 at 9:48 pm  Leave a Comment  
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A Good Two Days

The number 8 was indeed a successful number for this Sales Success program. We had 8 participants representing a mix of industries, and there was good sharing of ideas and thoughts. We had one lady from Butterworth and a gentleman who came all the way from Johor Baru.

Published in: on May 18, 2008 at 8:49 pm  Leave a Comment  
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Photography Talk at Sunrise

I was invited on April 30th to give a 1-hour talk on photography to staff at Sunrise Berhad. 75 people turned up, and the picture posted is that of a lone participant taking his seat long before the others made their way into the lecture hall. For me, it was all fun presenting a subject I love. I hope the audience found it fun too.

Published in: on May 9, 2008 at 11:56 am  Leave a Comment  
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What is Competency-Based Behavioral Interviewing?

CBBI – that’s the short name for Competency-Based Behavioral Interviewing. What’s the difference between CBBI and normal interviewing? Perhaps the following example will give you an idea.

Interviewer: “I think I mentioned earlier that this is a high stress position. How do you manage stress?”
Job applicant: “My last two positions were high stress. I actually work better under stress. Through experience, I’ve learned how to make stress work for me rather than against me. I think two of the most effective stress management techniques are…..”

What did the interviewer learn?

Nothing much, other than the person knows a few stress management techniques. Whether this person actually uses them or not is up for debate.

What is stressful to this candidate? Your guess is as good as mine.

In a CBBI interview, this would be the question asked:

“Tell me about a time you had to perform a task or project under a lot of stress”

Now you are going to find out how the candidate actually handles stress in a real-life situation and what he/she considers stressful!

Past behavior is the best predicator of current or future behavior.

Published in: on May 6, 2008 at 11:07 am  Leave a Comment  
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Leading and Managing your Sales Team

We had a loads of interaction in this Leading & Managing your Sales Team program held in April 2008. This was a class that worked hard to network with each other and we will soon be meeting again – probably at a teh tarik stall!

Published in: on May 6, 2008 at 10:01 am  Leave a Comment  
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