
Program: How to Open and Close Sales Successfully
Venue: Royale Bintang Hotel, Kuala Lumpur
Date: February 2009

Program: How to Open and Close Sales Successfully
Venue: Royale Bintang Hotel, Kuala Lumpur
Date: February 2009





Customer Service/Communication training for Malaysian Reinsurance, the first of four programs in February/March.
Program: Making the Customer Happy/Communicating Effectively
Venue: Bangunan Malaysian Re, Damansara Heights, Kuala Lumpur
Date: February 2009

Program: Purchasing & Negotiation Skills
Venue: Summit Hotel, Subang Jaya
Date: January 2009




We had a great time with the first group (Nov 08), it was no different with this second group. It was a good learning experience, both for the participants and the trainer (I now have pretty good product knowledge about elevators and lifts!)
Program: Negotiation Skills (part of a Business Communication training program)
Venue: Antah Schindler, Petaling Jaya
Date: January 2009

Nice to see the happy faces, certainly a good start to 2009 for my friends at Oculus and me.
Program: Professional Selling Skills
Venue: Oculus (M) Sdn Bhd, Sunway Technology Park, Petaling Jaya
Date: January 2009

Well, we are done for this year! We are taking a break and will resume training in the first week of January 2009.
Happy Holidays to all past participants and friends.
Randolph




Program: Key Competencies for Managers & Supervisors
Venue: Joon Hee Micron Sdn Bhd, Port Klang
Date: December 2008

Program: Presenting Professionally (for 4Life Research, Group 2)
Venue: Holiday Inn Glenmarie, Shah Alam
Date: December 2008



Program: Competency-Based Behavioral Interviewing
Venue: PJ Hilton, Petaling Jaya
Date: December 2008