Key Competencies for Managers & Supervisors

Venue: Holiday Villa, Subang Jaya

Date : June 25 & 26

Leadership isn’t about showing people how energetic, enthusiastic or entrepreneurial you are. It’s about gaining enough knowledge and wisdom to move people and plans from obscurity to excellence.

New managers or supervisors may have been excellent workers before they were promoted, but taking on the new role of leader of their team requires learning what it takes to motivate, guide and moving the team to meet its objectives.

Published in: on June 13, 2008 at 10:22 am  Leave a Comment  
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Photography Talk at Sunrise

I was invited on April 30th to give a 1-hour talk on photography to staff at Sunrise Berhad. 75 people turned up, and the picture posted is that of a lone participant taking his seat long before the others made their way into the lecture hall. For me, it was all fun presenting a subject I love. I hope the audience found it fun too.

Published in: on May 9, 2008 at 11:56 am  Leave a Comment  
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What is Competency-Based Behavioral Interviewing?

CBBI – that’s the short name for Competency-Based Behavioral Interviewing. What’s the difference between CBBI and normal interviewing? Perhaps the following example will give you an idea.

Interviewer: “I think I mentioned earlier that this is a high stress position. How do you manage stress?”
Job applicant: “My last two positions were high stress. I actually work better under stress. Through experience, I’ve learned how to make stress work for me rather than against me. I think two of the most effective stress management techniques are…..”

What did the interviewer learn?

Nothing much, other than the person knows a few stress management techniques. Whether this person actually uses them or not is up for debate.

What is stressful to this candidate? Your guess is as good as mine.

In a CBBI interview, this would be the question asked:

“Tell me about a time you had to perform a task or project under a lot of stress”

Now you are going to find out how the candidate actually handles stress in a real-life situation and what he/she considers stressful!

Past behavior is the best predicator of current or future behavior.

Published in: on May 6, 2008 at 11:07 am  Leave a Comment  
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Leading and Managing your Sales Team

We had a loads of interaction in this Leading & Managing your Sales Team program held in April 2008. This was a class that worked hard to network with each other and we will soon be meeting again – probably at a teh tarik stall!

Published in: on May 6, 2008 at 10:01 am  Leave a Comment  
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