Program: Write Effective Reports/Effective Presentations
Client: Gabungan Strategik
Venue: Pearl International Hotel
Date: August 26 & 27, 2008
Key Competencies for Managers & Supervisors
Venue: Holiday Villa, Subang Jaya
Date : June 25 & 26
Leadership isn’t about showing people how energetic, enthusiastic or entrepreneurial you are. It’s about gaining enough knowledge and wisdom to move people and plans from obscurity to excellence.
New managers or supervisors may have been excellent workers before they were promoted, but taking on the new role of leader of their team requires learning what it takes to motivate, guide and moving the team to meet its objectives.
Purchasing & Negotiation Skills
Program: Purchasing & Negotiation Skills
Venue: Summit Hotel
Date: May 28 & 29, 2008
Our friends at the Summit, minus one guy who had to leave before this shot was taken.
And two days later, I received a surprise in the form of an email from a very nice gentleman who attended the program. To Yee – thank you for your kind words! (See Comments from Participants)
Private Affair
It was very much like a one-on-one training session with these four ladies. And with such a good trainer-participant ratio, it was a wonderful learning opportunity for all.
Cosmopoint In-House Training
The great bunch of people at Cosmopoint!
Program: 21 Golden Rules on How to Open & Close Sales
Client: Cosmopoint
Venue: Cosmopoint HQ, Kuala Lumpur
Date: May 7 & 8, 2008
A Good Two Days
The number 8 was indeed a successful number for this Sales Success program. We had 8 participants representing a mix of industries, and there was good sharing of ideas and thoughts. We had one lady from Butterworth and a gentleman who came all the way from Johor Baru.
What is Competency-Based Behavioral Interviewing?
CBBI – that’s the short name for Competency-Based Behavioral Interviewing. What’s the difference between CBBI and normal interviewing? Perhaps the following example will give you an idea.
Interviewer: “I think I mentioned earlier that this is a high stress position. How do you manage stress?”
Job applicant: “My last two positions were high stress. I actually work better under stress. Through experience, I’ve learned how to make stress work for me rather than against me. I think two of the most effective stress management techniques are…..”
What did the interviewer learn?
Nothing much, other than the person knows a few stress management techniques. Whether this person actually uses them or not is up for debate.
What is stressful to this candidate? Your guess is as good as mine.
In a CBBI interview, this would be the question asked:
“Tell me about a time you had to perform a task or project under a lot of stress”
Now you are going to find out how the candidate actually handles stress in a real-life situation and what he/she considers stressful!
Past behavior is the best predicator of current or future behavior.
Leading and Managing your Sales Team
We had a loads of interaction in this Leading & Managing your Sales Team program held in April 2008. This was a class that worked hard to network with each other and we will soon be meeting again – probably at a teh tarik stall!
Randolph * Training 